Privacy Policy
Privacy Policy
Last updated: Sep 20251. Who We Are
The data controller responsible for your personal data is:
Clicksco Digital Limited
Sutton Yard, 65 Goswell Road, London, EC1V 7EN United Kingdom
Email: info@clicksco.com
At HowMuch4, your privacy matters to us, and so does helping you feel confident and in control of your decisions. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights under the UK data protection law, including the UK GDPR.
This policy applies to all HowMuch4 websites - such as howmuch4.com, howmuch4.com, howmuch4windows.com, howmuch4boilers.com, and other related domains - operated by Clicksco Limited.
By using our websites or submitting your information, you're trusting us to treat your data responsibly and we will do our very best to always respect that trust.
2. What We Do
We're here to help you make smarter decisions when buying things that are rarely bought but often expensive - like new windows, a boiler upgrade, or solar panels.
We do this by:
- Connecting you with trusted, reputable companies who can provide advice and quotes
- Explaining what affects the price, some things that often confuse people like access, safety glass, or building regulations
- Giving you clarity so you understand why something costs what it does
- Helping you ask better questions, avoid surprises, and find real value
We’re on your side. Our goal isn’t just to connect you with a supplier, it’s to make sure you feel confident and protected when choosing one.
To do this, we need to collect a few details from you and pass them on to relevant partners who can help with your enquiry.
3. What Information We Collect
When you use our websites or services, we may collect:
- Your name
- Email address
- Phone number
- Postcode and property address
- Whether you own or rent your home
- Details about your project (e.g. how many windows, type of boiler)
- Preferences like energy efficiency, noise reduction, or security
- Your IP address and device/browser information
- How you interact with our site (pages viewed, quotes requested, etc.)
We don’t ask for or store sensitive personal data like bank details, medical history, religion, or political beliefs.
4. How We Use Your Data
We use your information to:
- Match you with one or more trusted home improvement companies
- Let those companies contact you to offer quotes or advice
- Optimise the performance and user experience of our websites
- Monitor how our websites are used and how we’re performing
We do not use your personal data for our own direct marketing purposes.
Your data is only shared with relevant third-party partners who can help with your enquiry. Those partners may use your data to contact you with quotes, advice, or related offers, and their use of your data is governed by contractual agreements with us to ensure compliance with applicable data protection laws (see Section 6 – Who We Share Your Data With )
We may also analyse aggregated, non-identifiable data to improve site performance and relevance.
Please note: Any price ranges or cost estimates you see on our websites are just a guide. Final prices will depend on the details of your property and are confirmed by the supplier after a proper survey
5. How We Use Your Data and our Legal Basis
| Type of Data | What We Use It For | Legal Basis | Who We Share It With |
|---|---|---|---|
| Name, email, phone, postcode, address | To match you with trusted home improvement providers and allow them to contact you | Consent or Legitimate Interest (our interest in operating a lead generation service by connecting users with relevant providers) | Selected suppliers or installers relevant to your enquiry |
| Property/project details (e.g. window type) and Homeownership status | To understand your needs and improve relevance of quotes | Legitimate Interest (our interest in ensuring users receive relevant and tailored responses from suppliers) | Suppliers best placed to fulfil your request |
| IP address, device/browser, interaction data | To analyse site usage, prevent fraud, and improve your experience | Legitimate Interest (our interest in maintaining secure and reliable websites, preventing abuse, and understanding site performance) / Consent (for cookies and marketing tags, where required) | Analytics providers (e.g. Google), fraud prevention tools, cookie and tracking platforms |
| Contact details, interaction history | Customer relationship management (handling enquiries, follow-ups, and service improvements) | Performance of Contract / Legitimate Interest (our interest in ensuring high- quality service delivery and proper handling of enquiries) | Trusted service partners |
| Partner contact and business relationship details | Partner and supplier relationship management (e.g. contracts, invoicing, communications) | Performance of Contract / Legal Obligation / Legitimate Interest (our interest in maintaining effective relationships with suppliers and partners to deliver our services) | Partner and supplier organisations, official bodies where legally required |
| Name, email, address, enquiry details | Handling and responding to requests to exercise your data protection rights (e.g. access, deletion, restriction) | Legal Obligation | Shared only as required with the ICO or other relevant supervisory authorities |
Notes:
- Clicksco does not use your personal data for its own direct marketing or customer relationship management. Only our partners may contact you in relation to your enquiry.
- Data sharing with suppliers is limited to what is necessary for them to respond to your request for quotes or advice.
- Exercising your personal data rights is a legal obligation, and we may be required to share limited details with regulators such as the ICO.
- You can opt out of marketing or withdraw consent at any time. See full details in Sections 5 and 9.
Where we rely on legitimate interest, we have conducted a Legitimate Interests Assessment (LIA) to ensure our interests do not override your rights and freedoms.
You can withdraw your consent, including marketing consent, at any time by contacting us at info@clicksco.com.
6. Who We Share Your Data With
We only share your personal data with:
- Trusted companies who can provide the quotes or services you’ve asked for
- Carefully chosen partners who help us run our service (like call centres or email platforms)
- Official bodies, if we’re legally required to share information
Examples of companies we may work with include (but are not limited to):
Anglian Home Improvements, Jewel Home Improvements, Everest Home Improvements, Utilita, Safestyle Windows, British Gas, TLC
We never sell your data to unrelated third parties. We focus on connecting you with the right partner for your needs, not just any partner.
7. How Long We Keep Your Data
We retain your data for up to five years to support customer enquiries, prevent duplicate submissions, and monitor supplier performance—unless you ask us to delete it sooner.
In the event of litigation/proceedings, particularly legal proceedings, initiated before the end of the above periods and which require the retention of personal data, particularly with a view to the establishment, exercise or defence of rights, such personal data shall be retained for the duration of said proceedings and until the exhaustion of the legal remedies.
8. Your Data Rights
Under UK data protection law, you have the right to:
- Access the data we hold about you
- Correct anything that’s wrong
- Ask us to delete your data
- Object to or restrict how we use it
- Move your data to another provider
- Withdraw your consent at any time
- Right to lodge a complaint
- You have the right to lodge a complaint with the competent supervisory authority
To exercise your rights, email us at: Email: info@clicksco.com
9. Accessing Your Data (Subject Access Request)
Want to see what data we have about you?
You can request a copy by emailing: info@clicksco.com
Please include your name, postcode, email address, and phone number to help us find your information quickly.
10. How We Keep Your Data Safe
We use secure servers, encrypted systems, and follow industry best practices to keep your data safe. While no online service is 100% risk-free, we take every reasonable step to protect your information and monitor for unauthorised access or fraud.
11. Links to third-party websites
Clicksco websites or services may provide links to third-party applications, products, services, or websites for your convenience and information. If you access those links, you will leave the Clicksco website. Clicksco does not control those third-party websites or their privacy practices, which may differ from our practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties are not covered by this Policy. We encourage you to review the privacy policy of any website you interact with before allowing the collection and use of your personal data. We may also provide social media links that enable you to share data with your social networks and to interact with Clicksco on various social media sites. Your use of these links may result in the collection or sharing of data about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the data that may be collected, used, and shared by those sites. If you post, comment, indicate interest, or share personal data, including photographs, to any public forum, social network, blog, or other such forum, please be aware that any personal data you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor Clicksco have control over. Clicksco is not responsible for the personal data you choose to submit in these forums.
12. Children’s Privacy
Our websites are for adults only. We do not knowingly collect or store information from anyone under the age of 18. If we learn we’ve collected such data, we’ll delete it straight away.
13. International Transfers
Some of our service providers are based outside the UK/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office.
14. Complaints
If something’s gone wrong or you’re unhappy with how we’ve handled your data, please get in touch: info@clicksco.com
Include your name, email, phone number, and postcode so we can respond quickly.
We’ll acknowledge your complaint within 3 working days and aim to resolve it within 8 weeks.
If you’re still not satisfied, you can contact the Information Commissioner’s Office (ICO) at: https://ico.org.uk/make-a-complaint/
15. Changes to this Policy
Clicksco reserves the right to modify this Policy as needed, for example, to comply with changes in laws, regulations, Havas practices and procedures, or requirements imposed by data protection authorities.